Cancellation Policy

5% of the total room fee.

20% of your first night room fee, and 5% of the following night if you reserve 2 days or more.

50% of your first night room fee, and 5% of all following nights if you reserve 2 days or more.

80% of the first night room fee, and 5% of all following nights if you reserve 2 days or more

We will cancel your reservation automatically, and charge 100% for the first night, and 80% for the second night, 5% for all following night.

For us to hold a reservation, it is very important that you have a valid credit card on our file, because we are holding the room for you. If we detect you have a balance, we will send you a notification on the night before you come so you can update your update credit card information. And we will try to process your payment again in the morning. If the payment still does not go through, your reservation will be cancelled and you will receive a SMS for the cancellation. If you believe this is a mistake, feel free to rebook on our website.

Check-in Intruction Video